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returninfo

Return Policy

Last updated April 8, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may be eligible to return your purchased item(s). Please see below for more information on our return policy.
RETURNS
All returns must be submitted within 15 days of the delivery date. All returned items must be in new and unused condition. Customers are responsible for a 6% cancellation fee of the total purchase price.

RETURN PROCESS
To return an item, place the item securely in its original packaging and, and call us directly at (866)774.7743. We will provide you with the correct return address for the product supplier of your purchased item.

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return.

EXCEPTIONS    
For defective or damaged products, please contact us at the customer service number below to arrange a full refund.  
 
QUESTIONS
If you have any questions concerning our return policy, please contact us at (866)774.7743 or support@mechanicsuperstore.com